FATORES QUE INFLUENCIAM A MOTIVAÇÃO NO AMBIENTE DE TRABALHO

Abstract

The main objective is to identify which are the factors that most influence motivation in the work environment within a Neonatal and Pediatric ICU, located on the premises of Vitória Apart Hospital, in the municipality of Serra, ES. As a working method, the theoretical frameworks that will guide us throughout the elaboration and in the way the case study will be used will be used, as this way we will be able to compare the theory and the studied reality. To add more foundation to the study, we will address the importance of the people management area in a strategic way; such as recruitment, remuneration, benefits, training, knowledge management, internal communications are totally interconnected and the way they are implemented can identify the characteristics of a traditional or strategic human resource. After the case study carried out, according to the data collected, from a previous survey, where employees chose a factor that motivated them the most, it was identified that the financial benefits are for the Perinatal Vitoria team the biggest motivational factor and that the Human Resources sector needs to be more strategic; internal communication and training need to be improved, these important changes being the basis for future studies.