SÍNDROME DE BURNOUT: AMBIENTE HOSPITALAR E SEUS CUIDADORES

Abstract

Adressing the contemporary context of immediatist workplace, a professional exhaustion of the caregiver can be noticed, due to the experience at his workplace, where the charge for success and agility are factors that contribute to workers’ physical and mental illness. A sharp change in personal factors as Emotional Exhaustion (EE), Depersonalization (DE) and Reduced Professional Accomplishment (RRP) may highlight the Burnout Syndrome (SB). Amongst all existent professions, there are some that have a higher tendency to develop Burnout Syndrome, especially health professionals, who when working directly with the other’s pain and suffering become susceptible to that syndrome, especially when they dedicate themselves to taking care of the other, remaining in the background. This paper aims to recognize possible signs of the Burnout among health workers who perform their duties at hospitals in Metropolitan Region of Grande Vitoria, understanding which are the relevant aspects to the emergence of the syndrome and its correlations with factors as working time, employment bond, age and function performed, pointing from a theoretic basis some resources to prevent and to treat this syndrome. To achieve it, an application of the Maslach Burnout Inventory (MBI) was performed. The MBI is a survey with 22 questions about factors connected to the syndrome, being evaluated in a 7-point Likert scale, ranging from 0 (never) to 7 (always). The application was carried online, by Google Forms, achieving 29 respondents between nurses and nursing technicians. The results indicate moderated levels of Burnout, which if not properly addressed, may evolve to critical levels.