FERRAMENTAS DE GESTÃO DE LOGÍSTICA APLICÁVEIS A GRANDES CENTROS DE DISTRIBUIÇÃO E SEUS REFLEXOS NO PROCESSO INDUSTRIAL

Abstract

This study discusses the applicability of logistics management tools in large distribution centers, aiming to point out their relevance to the operating result, given that they act as instruments to improve the production process, especially when implemented through technological innovation, finding relevance in fostering competitiveness inherent to the advent of new technologies. The object of the study finds relevance in the growth of competitiveness in the most diverse industrial segments, which trigger the demand for the implementation of tools capable of maximizing the quality of production processes, increasing their productivity and also the quality of the product taken to the consumer, without excessively burdening its production cost, bringing the company a prominent position in its area of expertise. In order to obtain the desired synthesis, the study presents conceptual aspects and specificities concerning the management of logistics and the operational panorama of large distribution centers, listing the main gaps that hinder the maximization of the operational result and, thus, subsidizing developing a cause-effect table and proposing solutions to identified gaps. Therefore, the study is developed through a literature review, responsible for surveying all the theoretical framework necessary to support the case analysis developed later, thus enabling the appointment of a tool s adequate to remedy gaps commonly observed in the operational process of distribution centers.