COMPREENÇÃO DA ATUAÇÃO DO ASSISTENTE SOCIAL NA SAÚDE Hospital Nossa Senhora Auxiliadora Caratinga, MG

Abstract

The role of the socia l worker in healthcare represents the intersection between social demands and health policies. To understand the reality faced by these professionals, the research used the Nossa Senhora Auxiliadora Hospital in Caratinga MG, as a parameter. The transformat ions experienced by Social Work over the years are highlighted, with an emphasis on understanding the professional's role in healthcare, emphasizing the social worker's perspective in ensuring the rights and well being of pat ients thr ough social assistanc e . In the hospital environment, the professional plays crucial roles, acting in mediation, guidance, investigation, and alleviation of patients' needs. This role is fundamental for the development and organization of publ ic health, which faces challenges in delivering quality services. The research aims to contribute to the improvement of professional practice and the strengthening of the social worker's role in promoting a harmonious and effective service, considering the posi tive and negative aspects high l ighted by the interviewees. For this purpose, the results obtained were presented to the institution's management.