ANÁLISE DA IMPLANTAÇÃO DO MODELO CMMI PARA A MELHORIA DA QUALIDADE DE SOFTWARES: ESTUDO DE CASO NO PRODUTO VERSA EDUCA FORNECIDO PELA VERSA TEC

Abstract

With technological developments over the years, global competition in this market and the wide scope that the use of software has caused in society, it is extremely important to have well-defined software processes in order to always maintain the quality of a product. Taking into account that this market has a worldwide reach and how much the attributes of a product can add to a company, the lack of well defined processes to manage projects and assess their quality, can cause organizations, a series of negative factors which may include disorganization, misuse of resources, drop in productivity, among other factors. The work in question deals with the implementation of some practices of the CMMI model during the initial phase of a product with growth potential, all of this is due to the objective of achieving the improvement of software quality. The study was analyzed and applied to the Versa Educa product, which is an educational management system, provided by the company Versa Tec. The objective was to define some fundamental processes during the initial phase of a project and to study how these practices of the CMMI model could aggregate for the organization focusing on the quality of the software. This work presents the concept of software quality and maturity describing the importance, applications, advantages and disadvantages of this model.