GESTÃO DE ESTOQUES COMO DIFERENCIAL COMPETITIVO NA LOJA DUARTE AUTOPEÇAS

Abstract

This article with the theme Inventory Management as Competitive Differential in the Duarte Auto parts Store is the result of a case study. The overall goal of the survey is to assess how inventory management can turn out to be a competitive edge in an Auto Parts business. Every day, the importance of inventory management, an efficient management tool, is observed, where its correct application in a company can increase its revenue and reduce the obsolete products found in the stock. The data obtained came from the ABC classification, questionnaire application and systemic observation, all used to evaluate the true situation of the company stock. Where it was possible to compare the results of the applied methods and to perceive the differences of the results, since the company does not understand the importance and does not know the means to apply a good inventory management. The results point out the difficulties of the company, not knowing how to handle the management tools, even though they have the right tools to help organize inventory. And to have a competitive advantage, the company will have to apply the management tools correctly, since it already has a suitable tool, but it is not applied properly, because it does not have a properly qualified employee to execute the service.