A IMPORTÂNCIA DA APLICAÇÃO DAS TÉCNICAS E O INCENTIVO PARA A EFETIVAÇÃO DAS PRÁTICAS DE RESOLUÇÃO DE CONFLITOS

Abstract

This article aims to study consensual methods of conflict resolution, where dialogue between the parties, as well as the use of appropriate techniques, encourage the construction of a society without violence. The aim is to better understand the dynamics of conciliation and mediation hearings, where the conciliator/mediator, as a third intervener, applying the due measures, encourages the parties to reach an agreement. This article will also address the systems of consensual conflict solutions made available by the National Council of Justice, as well as theoretical approaches from scholars. The methodology is bibliographical research. Mediation through positive dialogue is the most appropriate instrument to resolve issues in pursuit of a culture of peace. The peace obtained by conciliation/conflict mediation sessions, for the most part, constitutes, in technical dialogue, jointly, the best way to resolve conflicting issues, where the parties themselves are protagonists